Privacy Policy
Last updated: January 2025
Welcome to our AC repair and service website serving Bhubaneswar, Odisha. We are committed to protecting your personal information and your right to privacy.
Information We Collect
When you book an AC service with us in Bhubaneswar, we collect the following information:
- Personal Information: Your name, phone number, and email address
- Location Information: Your service address and area in Bhubaneswar
- Service Details: AC brand, model, and service requirements
- Booking Preferences: Preferred date, time slot, and any special instructions
How We Use Your Information
We use the information we collect to:
- Process and confirm your AC service bookings in Bhubaneswar
- Assign the nearest available technician to your location
- Send booking confirmations and service reminders via SMS or WhatsApp
- Generate service invoices and quotations
- Improve our AC repair services across Bhubaneswar
Data Security
Your data is stored securely in Google Firebase Firestore with industry-standard encryption. We do not sell, trade, or rent your personal information to third parties. Your contact details are used solely to complete your AC service appointment in Bhubaneswar, Odisha.
Data Retention
We retain your booking data for up to 2 years for warranty and service history purposes. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to access, update, or delete your personal data. Contact us on WhatsApp or phone to make any data-related requests.
Cookies
Our website uses minimal cookies for analytics purposes (Google Analytics) to understand how customers find our AC services in Bhubaneswar. You can disable cookies in your browser settings.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us through our Contact page or call us directly.